See our Activate Scan To Cloud and Remote Print instructions to activate the Scan to Cloud and Remote Print services.However, we recently upgraded printers & I need to add 2 of the new ones. If you're registering a new product with an existing account, click I already have an account, fill out the Add a new printer form, and then click Add. She has previously been able to connect to the networked Windows printers that we have.If you're creating a new account, fill out the Create An Epson Connect Account form, then click Finish.Scroll down, click the I accept the Terms and Conditions check box, and then click Next.When you see the Register a printer to Epson Connect message, click OK.Select Printer Registration, and then click Next.Note: If the window doesn't automatically appear, open a Finder window and select Application > Epson Software, and then double-click Epson Connect Printer Setup. Select your product, and then click Next.I can't remove the printers as they are public printers that a number of people use, including the students. Her OS X is as updated as it can possibly be. digital0ak- I have tried getting the drivers & installing locally. Agree to the Software License Agreement by clicking Continue, and then Agree. As far as what printers, one is an HP laserjet m402dn, & the other is a Savin MP C8002 multifunction printer.Download and run the Epson Connect Printer Setup Utility.To see the sheet, go to the Epson support main page, select your product, Manuals and Warranty, then Start Here. If you need to set up the connection, see the Start Here sheet for your product for instructions. Important: Your product needs to be set up with a network connection before it can be set up with Epson Connect.

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